CLOSE CRM SALES ARCHITECT

    Turn Close.com Into aHigh-Velocity Revenue Machine.

    By Marjohn Robillo·Close.com Sales Architect·LinkedIn

    I engineer <30-second lead routing, power-dialer cadences, and zero-drop API integrations that turn Close.com into a high-velocity revenue machine instead of an admin drag. 300+ CRM systems architected. Zero account managers between us. Speed-to-lead in seconds. 100% activity logged. Reps closing, not data-entering.

    Book a Pipeline Architecture Call

    30 min · Free · No commitment

    Trusted by High-Velocity Sales Teams & Agencies
    Cleany.ca Franchise Ops — live platform screenshot
    Franchise RoutingLive BookingStripe Sync

    Cleany.ca Franchise Ops

    Architected multi-location automated dispatch, real-time booking, Stripe checkout flow, and two-way SMS crew notification systems.

    Spectacular Academy — live platform screenshot
    LMS IntegrationCourse CheckoutStudent Recall

    Spectacular Academy

    Engineered high-converting curriculum enrollment funnels, automated onboarding workflows, and student retention follow-up sequences.

    Preclose.ai Inbound CRO — live platform screenshot
    Sales Call AnalysisFunnel CROPre-Call Nurture

    Preclose.ai Inbound CRO

    Architected post-click inbound conversion funnels, pre-call sales nurture workflows, and automated pipeline leak audits.

    AI Ad Machine & CRM — live platform screenshot
    Multi-Ad GenerationLead CRMListing Engine

    AI Ad Machine & CRM

    Engineered automated ad testing pipelines, dynamic budget optimization, real estate CRM routing, and listing follow-up workflows.

    MultiplyME Training & SOPs — live platform screenshot
    Video OnboardingSOP AutomationStaff Portals

    MultiplyME Training & SOPs

    Architected automated video onboarding workflows, QR-triggered SOP delivery systems, team training vaults, and client portal access pipelines.

    Cleany.ca Franchise Ops — live platform screenshot
    Franchise RoutingLive BookingStripe Sync

    Cleany.ca Franchise Ops

    Architected multi-location automated dispatch, real-time booking, Stripe checkout flow, and two-way SMS crew notification systems.

    Spectacular Academy — live platform screenshot
    LMS IntegrationCourse CheckoutStudent Recall

    Spectacular Academy

    Engineered high-converting curriculum enrollment funnels, automated onboarding workflows, and student retention follow-up sequences.

    Preclose.ai Inbound CRO — live platform screenshot
    Sales Call AnalysisFunnel CROPre-Call Nurture

    Preclose.ai Inbound CRO

    Architected post-click inbound conversion funnels, pre-call sales nurture workflows, and automated pipeline leak audits.

    AI Ad Machine & CRM — live platform screenshot
    Multi-Ad GenerationLead CRMListing Engine

    AI Ad Machine & CRM

    Engineered automated ad testing pipelines, dynamic budget optimization, real estate CRM routing, and listing follow-up workflows.

    MultiplyME Training & SOPs — live platform screenshot
    Video OnboardingSOP AutomationStaff Portals

    MultiplyME Training & SOPs

    Architected automated video onboarding workflows, QR-triggered SOP delivery systems, team training vaults, and client portal access pipelines.

    IS THIS YOUR CLOSE.COM?

    The Symptoms of aPipeline Built Wrong.

    If two or more of these feel familiar, the issue usually isn't another sequence. It's the architecture underneath it.

    SYMPTOM 01

    Leads sit unassigned for hours

    Inbound leads land in a shared pool and wait for manual triage, by then the prospect has already booked a competitor demo.

    SYMPTOM 02

    Pipeline reporting is never accurate

    Deals stall in the wrong stage, rep activity is half-logged, and no one trusts the close-rate numbers.

    SYMPTOM 03

    Onboarding is 14 manual steps

    New reps get a checklist of manual data-entry tasks, and someone always forgets one, so activity goes untracked.

    SYMPTOM 04

    Sequences half-work

    A cadence fires but the next SMS step doesn't. Half a system, patched with band-aids and Zapier glue.

    SYMPTOM 05

    Three 'experts' who were task-takers

    You've hired people who configured tasks one at a time instead of architecting the sales motion.

    SYMPTOM 06

    Growth outpaces your pipeline

    Your sales team is scaling, but your Close.com architecture can't keep up with the lead volume.

    Get a Pipeline Audit

    If 2+ symptoms hit, let's audit the architecture underneath.

    WHAT I BUILD

    Production-GradeClose.com Architecture.

    Not configuration. Engineering the lead-routing and sequence infrastructure that scales across reps, regions, and revenue without breaking.

    SELECTED ARCHITECTURE BUILDS
    LIVE SYSTEM
    ROUTING
    01 • ROUTING

    Lead Routing & Assignment Engine

    Round-robin, weighted, and skill-based lead assignment with instant rep notification and SLA enforcement.

    View architecture
    LIVE SYSTEM
    CADENCES
    02 • CADENCES

    Multi-Touch Power-Dialer Sequences

    Automated calling cadences, smart voicemail drops, and SMS triggers mapped to qualification stages.

    View architecture
    LIVE SYSTEM
    PIPELINE
    03 • PIPELINE

    Pipeline Stage Governance

    Required-field enforcement and deal-aging alarms so deals never stall unnoticed in pipeline limbo.

    View architecture
    LIVE SYSTEM
    ANALYTICS
    04 • ANALYTICS

    Executive Revenue Dashboard

    Opportunity leaderboards, speed-to-lead, call connect rates, and close-ratio reporting for founders.

    View architecture
    THE ARCHITECTURE UNDERNEATH

    Six systems that make the whole pipeline scale.

    DEPLOYED AT SCALE

    Power Dialer & Outbound Sequences

    Automated calling cadences, smart voicemail drops, and multi-touch SMS triggers mapped to lead qualification stages.

    Automated Lead Routing (Round-Robin)

    Real-time inbound assignment by rep timezone, workload, deal size, or language, zero manual triage.

    Strict Pipeline Stage Governance

    Required-field enforcement and automated deal-aging alarms so deals never stall unnoticed in pipeline limbo.

    Executive Revenue & Rep Telemetry

    Opportunity leaderboards, speed-to-lead analytics, call connect rates, and close-ratio reporting for founders.

    Custom Close REST API & Webhooks

    Sync demo bookings from schedulers, update Stripe billing status, and trigger webhooks back to marketing systems.

    AI Call Summary & Note Logging

    Connect LLM transcription pipelines to summarize calls into Close notes and auto-update deal health tags.

    High-velocity. API-driven. Built for production.

    Scope My Build

    Want this built for your system? Let's scope it.

    THE VELOCITY BENCHMARK

    Speed-to-Lead Is the Only Metric That Matters.

    Competitors talk about fast follow-up. I engineer the concrete numbers behind it, because every second a lead waits, your connect rate drops.

    Speed-to-Lead
    <30s

    Instant round-robin routing the moment a lead arrives. No shared pool, no manual triage.

    Activity Logging
    100%

    Every call, SMS, and email auto-logged. Reps never touch a data-entry field again.

    SLA Alerts
    Real-time

    Deal-aging alarms fire the moment a lead waits too long, before it ever goes cold.

    Before vs After Architecture
    Manual triage poolLeads land in shared inboxInstant assignment to right rep
    First touchHours later, if at allAutomated SMS in <30 seconds
    Call loggingReps forget, activity half-logged100% logged automatically
    Stalled dealsSit in wrong stage for weeksDeal-aging alarm fires same day
    Architect My Velocity

    Want sub-30-second lead response? I'll architect it on a free audit call.

    THE GOVERNANCE STACK

    Deploy Close.com & Chloe AI. Without Automating Bad Processes.

    No competitor frames AI guardrails as architecture. AI calling accelerates a sales motion, good or bad. I engineer the four guardrails that keep Chloe scaling only what already works.

    01

    Purpose

    Define exactly what Chloe AI is allowed to do, which conversations it owns, and where it must stop. No autonomous cadence goes live without an explicit purpose boundary.

    02

    Qualification

    Chloe screens against your qualification rules before any handoff. Unqualified or sensitive leads get routed to a human, not pushed into a sequence.

    03

    Escalation to Human

    When intent, deal size, or sentiment crosses a threshold, Chloe pauses and escalates to a rep with full context. The human always keeps the high-value calls.

    04

    Telemetry

    Every Chloe interaction is logged with outcome, escalation reason, and rep resolution. You can see exactly what the AI did and why, with a full audit trail.

    Engineer My Guardrails

    Deploying Chloe AI? I'll build the guardrails that keep it safe on a call.

    The Real Cost

    What a Broken Close.com Pipeline Costs You.

    <30s speed-to-lead lost

    every hour a lead waits unassigned, connect rates drop 80%, your hottest inbound goes cold before a rep dials.

    8+ hours/week

    spent on manual data entry and re-logging calls, over $25K/year of rep selling time gone.

    Zero audit trail

    when a sequence breaks, no one knows why it failed or which deals slipped through the cracks.

    Every week you wait, the revenue leaks. An architect fixes the root, not the symptom.

    The Build Process

    How I Architect Your Sales Pipeline.

    A 4-phase process from audit to scale. No black boxes, you approve before I touch production.

    01

    Pipeline Audit

    3–5 days

    I map your current Close.com lead flow, sequences, and reporting to identify speed-to-lead gaps and revenue leaks. Delivered as a written report.

    02

    Architecture Design

    5–10 days

    Lead-routing rules, sequence cadences, pipeline stage gates, and webhook map, designed before any build. You approve before I touch production.

    03

    Build & Deploy

    10–20 days

    Power-dialer sequences, automated routing, stage governance, API integrations, and rep dashboards. Version-controlled and tested.

    04

    Scale & Maintain

    Ongoing

    Sequence optimization, new rep onboarding automation, reporting updates, and new integrations as you scale. A documented learning loop, not a black box.

    Start the Audit

    Stop the bleed. Start with a free pipeline audit.

    System Rescue & Migration

    Inherit a Broken Build?I Audit Before I Touch It.

    Most of my engagements start with a tangled Close.com setup another freelancer left behind. Here's how I take it over without anything breaking.

    01

    Map

    I document every lead, sequence, pipeline, and webhook in your current account before touching anything. No surprises, no silent deletions.

    02

    Document

    A written architecture report of what exists, what's broken, and what must be preserved, so you own the map of your own pipeline.

    03

    Rebuild

    I engineer the corrected architecture in a controlled environment, version-controlled and tested against your real data shapes.

    04

    Verify

    Migration completes only after a field-by-field verification pass. Zero data loss is the standard, not a hope.

    Zero data loss isn't a promise, it's a 4-step process that starts with documentation, not deletion.

    Audit My Pipeline

    Inheriting a broken pipeline? I audit before I touch anything.

    Client Results

    What Happens After the Architecture.

    “Speed-to-lead went from hours to under 30 seconds. We booked 40% more demos in the first month because no inbound went cold. Highest ROI hire this year.”

    40%MORE DEMOS BOOKED
    Portrait of David L.
    David L.
    VP Operations, SaaS Company

    “100% of call activity is finally logged automatically. Rep selling time jumped 35% after we killed the manual data-entry drag. Closed-won rate up 23% in one quarter.”

    35%MORE REP SELLING TIME
    Portrait of Kevin P.
    Kevin P.
    Sales Director, Insurance Brokerage

    “Decision velocity tripled. He is the architect behind our scaling from $200K to $600K monthly revenue. The pipeline he built still runs without him.”

    $200K → $600KMONTHLY REVENUE SCALED
    Portrait of Maria F.
    Maria F.
    CEO, E-commerce Brand
    What I Build Inside Close.com

    Every Layer of the Sales Pipeline.

    From lead routing to executive dashboards, the full build surface I architect and own end-to-end.

    Power Dialer & Cadences
    Lead Routing & Assignment
    Pipeline Stage Governance
    Multi-Touch Sequences
    Email & SMS Automation
    Meeting & Calendar Sync
    Rep & Revenue Dashboards
    Lead Scoring & Qualification
    AI Call Summaries
    Stripe & Billing Sync
    Custom REST API & Webhooks
    Multi-Team Permissions
    Integrations I Wire Into Close.com
    StripeSlackZoomCalendlyZapierMake.comn8nHubSpotGoHighLevelChatGPT / OpenAIClaudeMeta Ads
    Architecture Library

    Ready-to-Deploy Pipeline Blueprints.

    A preview of the version-controlled pipeline architectures I engineer and deploy, not generic CRM templates.

    Routing

    Speed-to-Lead Blueprint

    Instant round-robin assignment, rep notification, and automated first-touch SMS within 30 seconds of inbound.

    Sequences

    Outbound Cadence Blueprint

    Multi-touch calling cadences, voicemail drops, and SMS triggers mapped to qualification stages with auto-progression.

    Pipeline

    Pipeline Governance Blueprint

    Required-field enforcement, deal-aging alarms, and stage-gate logic so deals never stall unnoticed.

    Analytics

    Revenue Telemetry Blueprint

    Opportunity leaderboards, speed-to-lead, connect rates, and close-ratio reporting for founders in real time.

    Engineer My Pipeline

    Get a pipeline architecture engineered for velocity.

    Industries I Build For

    Architecture Tuned to Your Sales Motion.

    The same engineering principles, adapted to the way each business model actually closes revenue inside Close.com.

    High-Velocity SDR Teams

    • Round-robin lead routing
    • Power-dialer cadences
    • Speed-to-lead SLA alerts

    Insurance & Financial Services

    • Compliance-ready call logging
    • Multi-touch nurture sequences
    • Policy-renewal automation

    B2B SaaS Sales Teams

    • Demo-booking lead routing
    • Pipeline stage governance
    • Revenue & rep telemetry

    Multi-Team Sales Orgs

    • Per-team pipelines & permissions
    • Regional roll-up dashboards
    • Custom API integrations
    Map My Pipeline

    See your sales motion mapped end-to-end.

    How to Vet a CRM Architect

    The 6 Criteria That Actually Matter.

    Most teams hire on price and regret on performance. Use this scorecard before you pay anyone to touch your Close.com.

    01

    CRM Implementation

    Can they architect the entire sales motion, not just create a few leads?

    Full routing + sequence + pipeline + reporting architecture
    02

    Funnel & Conversion Strategy

    Do they understand why pipelines convert, or do they just build lists?

    Conversion-led sequence engineering backed by buyer psychology
    03

    Automation Capability

    Can they build conditional, multi-branch logic, not just triggers?

    Version-controlled cadences with branching + SLA alerts
    04

    Specialist Expertise

    Are they a certified architect or a generalist wearing many hats?

    Close.com & GoHighLevel specialist, not a task-taker
    05

    Scope Transparency

    Do they tell you exactly what they will and won't build, before you pay?

    Written audit + approved architecture before any production touch
    06

    Post-Launch Support

    Who maintains the pipeline after launch, and is it documented?

    Retained maintenance with a documented learning loop
    CapabilityGeneral VAClose.com Architect
    Lead Routing Architecture
    Manual triage, shared lead pool
    Instant round-robin with SLA enforcement at scale
    Sequence Engineering
    Single-step, reactive cadences
    Multi-touch power-dialer sequences with auto-progression
    Pipeline Governance
    Deals stall with no alarms
    Required-field + deal-aging alarms on every stage
    API & Webhook Integration
    One-way, brittle Zapier glue
    Bi-directional REST + webhook orchestration
    Engagement Model
    Task-taker waiting for instructions
    Direct engineer who owns outcomes, no middlemen
    Documentation
    None, the pipeline lives in their head
    Documented, structured, transferable from day one
    Vet Me on a Call

    Vet me against this checklist on a call.

    Pricing & Value

    Close.com Architect vs. General Admin vs. US Agency.

    A US sales-ops agency charges a premium retainer. A general admin charges less but can't architect. A senior CRM architect delivers the full pipeline architecture at a fraction, scoped per project or retainer. Book a free call for a custom quote.

    CapabilityClose.com ArchitectGeneral VAUS Agency
    Lead routing architectureInstant round-robin + SLAManual triageYes, at premium rate
    Sequence engineeringMulti-touch cadencesSingle-step onlyYes, at premium
    Pipeline governanceStage gates + alarmsNo enforcementYes, project-based
    API & webhook integrationBi-directional RESTOne-way Zapier glueYes, at high cost
    Engagement modelDirect engineer, no middlemenTask-taker, reactiveAccount-managed team
    Ongoing maintenanceDocumented learning loopAd hoc, reactiveRetainer required
    ZERO-RISK DISCOVERY SESSION

    Before You Pay Anyone Let Me Audit Your Close.com Pipeline.

    On a focused 30-minute working call, I'll map your current lead flow, uncover speed-to-lead gaps and revenue leaks, and show you exactly what needs to be architected for production scale. If I'm not the best fit, I'll point you directly to who is.

    DIAGNOSTIC

    Speed-to-Lead Leak Map

    Every stage where inbound leads wait, go unassigned, or lack automated first-touch within 30 seconds.

    CODE REVIEW

    Sequence & Pipeline Health Check

    Code review of cadences, stage gates, webhook failures, and rep activity-logging gaps.

    ACTION PLAN

    90-Day Architecture Roadmap

    Prioritized engineering plan: what to patch today, rebuild next, and automate at scale.

    Book the Free Pipeline Audit
    ⏱30 minutes·💳100% Free·🎯Discovery only
    Who I Am

    A Systems Engineer,Not a Task-Taker.

    Marjohn Robillo, Close.com Sales Architect

    Marjohn Robillo

    Close.com Sales Architect

    I came from disciplined environments where documentation wasn't optional. I bring that same standard to every Close.com build, documented, structured, and transferable. 5+ years, 300+ CRM systems, four continents.

    MPA GraduateLicensed Professional Teacher (LPT)MUN-UNESCO Diplomat · Bali 2022Licensed Financial Advisor · PRULife UKFormer CO1 · Bureau of Corrections PHClose.com & GoHighLevel Specialist
    Book a Call

    Book a call directly with me, no account manager in between.

    Frequently Asked

    Questions Before Hiring Me.

    01

    How fast can you speed up lead response in Close.com?

    I architect sub-30-second speed-to-lead: instant round-robin routing the moment a lead arrives, automated first-touch SMS, and rep notification with SLA enforcement. Most teams I work with see connect rates climb 40% or more in the first month because no inbound ever sits cold.

    02

    Can you deploy Close.com and Chloe AI without automating bad processes?

    Yes. I build explicit governance guardrails before any AI cadence goes live: qualification rules, human escalation triggers, and telemetry that flags when Chloe should hand a conversation back. You get the speed of AI-assisted calling without the risk of automating a broken sales motion.

    03

    What does a Close.com Sales Architect do?

    A Close.com Sales Architect designs and scales the complete sales pipeline inside Close.com: automated lead routing, power-dialer sequences, pipeline stage governance, custom REST API integrations, AI call summaries, and executive revenue dashboards.

    04

    Can you integrate Close.com with scheduling, forms, and webhooks?

    Yes. Using Close's native REST API and webhook endpoints, I architect real-time inbound routing, automated multi-touch sequences (SMS + email + tasks), and automatic activity logging from external demo schedulers.

    05

    Do you build custom reporting and pipeline telemetry for Close.com?

    Absolutely. I engineer custom opportunity leaderboards, rep call-to-close conversion tracking, speed-to-lead analytics, and pipeline velocity dashboards so leadership knows their pipeline health in real time.

    06

    How much does a Close.com architect cost?

    Engagements are scoped per project or retainer. A senior CRM architect delivers the full pipeline architecture at a fraction of a US agency rate. Book a free pipeline audit call to receive a custom scope and quote.

    07

    Can you fix a Close.com setup another freelancer built?

    Yes. I inherit and rebuild broken pipelines with a documented audit first, mapping every lead, sequence, and webhook before any changes, so nothing breaks during the transition.

    08

    Do you build automated lead routing in Close.com?

    Yes. I engineer real-time round-robin, weighted, and skill-based lead assignment by rep timezone, workload, deal size, or language, with instant notification and SLA enforcement so no inbound waits.

    09

    Can you connect AI call summaries into Close.com?

    Yes. I wire LLM transcription pipelines to summarize calls into Close CRM notes and automatically update deal health tags, so reps spend time selling instead of writing notes.

    10

    How do we get started without disrupting live sales operations?

    Every engagement begins with an audit and staging blueprint. We test all sequences, routing, and integrations in a sandbox environment before rollout, ensuring your active sales operations run 100% uninterrupted.

    Book a Free Call

    Still deciding? Let's talk it through on a free call.

    READY TO BUILD?

    Your System Is EitherBuilding Revenueor Losing It.Let’s Fix That.

    I work with a small number of companies at a time to ensure I can deliver the depth of architectural thinking that produces real results. If your revenue system needs an upgrade, or if you're building one from scratch, let's talk.

    📅
    CURRENT AVAILABILITY

    2 engagement slots remaining this quarter.

    Engagements typically begin within 2 weeks of first call.

    3 of 5 slots taken this quarter.
    ⏱30 min|💳No payment|🎯Discovery only